Tools to leave the competition in your wake

Encapture creates confidence that your documents are secure, verified, and in the right place – so you can put your focus where it’s needed most – on your customers.

What Our Clients Say About Encapture

Encapture Saves Regional Bank $3 Million Annually in their Retail Branches

 

  Retail Operations at a Regional Bank

The bank’s central mailroom managed the inflow of over 200 types of documents from 500 retail branches daily. The mailroom was integral to processing new account openings, consumer loans, and other products that were marketed in the branches. The bank needed a way to speed up the closing process while providing visibility to their staff, and customers were complaining of being asked to provide the same documents multiple times.

The bank deployed Encapture across all their bank branches so employees could instantly accept and digitize documents from any touchpoint – email, desktop scanner, or multi-function device (print/fax/scan). Encapture digitally routed the documents to the right back-office team and notified branch staff if any documents were incomplete or missing.

The bank saved over $3 million annually by eliminating the need to courier documents to the central mailroom. More importantly, the branch staff’s ability to immediately process documents and provide context to the back-office led to substantial improvements in turnaround times and customer service levels.

It’s hard to think of an easier way to eliminate millions of dollars of expense with so little disruption – one of the smoothest implementations I’ve managed.


SVP, Central Operations

Not only did we garner large savings at a time of economic uncertainty, but now the quality of our loan operations will be a decided competitive advantage as lending recovers across the sector. And in today’s environment of far-reaching regulators, we have compliance peace-of-mind from the solution.


Director, Operations

Learn How We Helped

Encapture has proven absolutely essential to our ability to step up in this challenging time. We could not have overcome the logistical challenges we faced without the digital automation provided by Encapture.


SVP, Bank Operations

Learn How We Helped

Some of the many ways financial institutions use Encapture

New account opening

Mortgage processing

Commercial lending

Underwriting and due diligence

Claims processing

Indirect auto lending

Digital mailroom

Trust & wealth management